Articles Tagged with M21-1

November 19, 2015

What to do when VA sends you a “Notice of Reexamination”

by Eleanor K. Meltzer for the Law Office of Robert B. Goss

If you or I made a high-dollar mistake at work, a “clear and unmistakable error,” we might expect some consequences. That’s not at all the case with “Clear and Unmistakable Error” (CUE) actions committed by benefits claims examiners at the Department of Veterans Affairs (VA).

Far from any remedial or disciplinary action for committing a CUE, as far as we can tell, nothing happens at VA. Since there is no consequence to employees for errors, do not expect errors to be acknowledged or corrected. Continue reading

September 17, 2015

Get Help With Your VA Benefits Claim

by Eleanor K. Meltzer for the Law Office of Robert B. Goss

CUE Claim Denials?

If you or I made a clear and unmistakable error which had a huge price tag, we’d expect some consequence. Like, we might get fired. Or demoted. Or something else undesirable would happen. That’s not at all the case with “Clear and Unmistakable Error” (CUE) actions by claims examiners at the Department of Veterans Affairs (VA).

Far from any remedial or disciplinary action for committing a CUE, as far as we can tell, nothing happens at VA. No training, no discipline. In fact, we’ve been informed that CUEs aren’t even tracked, making it impossible to tell what’s going on. If for no other purpose than training claims examiners to avoid making the same mistake over and over again, one would think CUEs should be tracked by VA. Continue reading